Pooley Accounting Customer Service Survey 2021

Your Information

Name*

First Last

Company Name*

Email*

Please Rank Your Pooley Accounting Services’ Team Member on a Scale of 1-5

Communications*

Team Member responds within one (1) business day to emails or left voicemails.

Communications: If you chose a 2 or below, please provide specific details

Timeliness*

Team Member meets internal and external deadlines. Also, team member completes assignments within the allotted time and when promised.

Timeliness: If you chose a 2 or below, please provide specific details*

Quality of Work*

Team member produces work that is accurate, comprehensive, and effectively communicated.

Quality of Work: If you chose a 2 or below, please provide specific details

Planning and Scheduling*

The team member is proactive about completing work, accomplishing agreed upon work and keeps appointments.

Planning and Scheduling: If you chose a 2 or below, please provide specific details

Professionalism*

Team member demonstrates a willingness to fulfill position requirements and complete assigned tasks. Attitude displayed by team member, interacting in person or via email with you and related companies, is always positive.

Professionalism: If you chose a 2 or below, please provide specific details

Final Thoughts

Overall, how do you feel about your accounting?

Please check all that apply.

Would you refer Pooley Accounting Services?*

Yes
No

Referral: If your response is no, please provide details

Is there anything else you would like to share about Pooley Accounting services?